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Website Terms & Conditions and Privacy & Cookies Policies

Artistry Coffee

Being about Terms & Conditions there's lots of words on this page, there's also other words on other pages referring to payment, delivery, and returns that may be relevant too.

But basically we want to be a fair business that treats its customers with respect and values them.

There are certain things that we need to comply with - such as trading standards, food standards, data protection, online and distance selling regulations, and so on. We seek to understand the reasons for the regulations so that we are meeting both the spirit and the letter of them.

There are certain things that we need to do in order to make the website work well and look good, and so that we understand our customers more. This involves the use of cookies, which are now commonly used by almost every website in existence - there's lots more detail below on cookies: perhaps read at least the headlines section.

We seek to have a successful business but in seeking success we will also seek fairness - we want to:

  • -represent our products well,
  • -provide hints and tips on how to use them,
  • -treat customers with respect in all dealings,
  • -make buying straightforward,
  • -ensure secure and fair handling of personal details,
  • -ensure secure handling of payments,
  • -have good turnaround and communication about order processing and delivery
  • -handle problems and returns fairly
  • -deliver great products to satisfied customers
  • .....and have some fun!

If you have any comments, concerns, or suggestions about the way we operate, let us know your thoughs at:

Website Terms & Conditions and Privacy & Cookies Policies

Artistry Hub Address

Terms & Conditions

(1) Introduction
These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website. Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.

(2) Credit
This document was created using an SEQ Legal template.

(3) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; or
(e) edit or otherwise modify any material on the website;

(4) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications.

(5) Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential. You must notify us in writing immediately if you become aware of any unauthorised use of your account or password. You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure. You must not use any other person's user ID and password to access our website, unless you have that person's express permission to do so. We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.

(6) User content
In these terms of use, "your content" means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights. You warrant and represent that your content will comply with these terms of use. Your content must not be illegal or unlawful, must not infringe any third party's legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

(7) Limited warranties
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(8) Limitations and exclusions of liability
Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.We will not be liable to you in respect of any loss or corruption of any data, database or software.We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(9) Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

(10) Breaches of these terms of use
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(11) Variation
We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

(12) Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(13) Severability
If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(14) Exclusion of third party rights
These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(15) Entire agreement
Subject to the first paragraph of Section 8, these terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

(16) Law and jurisdiction
These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

(17) Registrations and authorisations
Artistry Hub Limited (trading as artistry coffee) is registered with UK HMRC. VAT registration number is 194 3900 90.

(18) Our details
Artistry Hub Limited is a limited company, registered in England and Wales; and trading as Artistry Coffee or artistrycoffee.co.uk.
address of Artistry Hub Limited.
Contact by email to:
Or by phone on: phone
We are registered in England and Wales under registration number 9036132.

Privacy & Cookie Policy

Cookies Policy

headlines


By using our website and agreeing to the website terms and conditions, you consent to our use of cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, and often to provide information to the owners of the site. Cookies do not contain information that personally identifies you, but personal information that website owners or service operators store about you may sometimes be able to be linked to the information stored in and obtained from cookies. Note that most web browsers allow you to modify your preferences to notify you when a cookie is set, or to reject all cookies. This will mean that certain areas of a website will not function correctly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

detail

(1) Introduction

Our website uses cookies.
We ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(2) Credit
This document was created using an SEQ Legal template.

(3) About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(4) Our cookies
We use both session cookies and persistent cookies on this website. We may send to you the following cookies:
(a) openglobal_privacy_widget - We will use this persistent cookie to help administer the website. .
(b) PHPSESSID - We will use this session cookie to bring functionality to the website.
(c) ordersearchfield - We will use this persistent cookie to bring functionality to the website.
(d) pdisp – We will use this persistent cookie to bring functionality to the website.
(e) ectcartcookie - We will use this persistent cookie to bring functionality to the website.
(f) WRITECALL - We will use this session cookie to bring additional functionality to customers on log-in.
(g) WRITECLP - We will use this session cookie to bring additional functionality to customers on log-in.
(5) Third party and analytics cookies
When you use our website, you may also be sent third party cookies.
Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:
(a) to track your browser across multiple websites;
(b) to build a profile of your web surfing; and
(c) to target advertisements which may be of particular interest to you.
In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
The following cookies are used as part of this service
(a) _ga - This is a persistent cookie.
(b) _gat - This is a persistent cookie.
We may on occasion utilise Google Adwords services to promote products to users who have previously visited parts of this website. We will not utilise personal or personally identifiable information in this process. We will utilise functionality available from Google to request the serving of advertisements to users that Google through its Analytics service has tagged as having previously visited parts of this website within a particular timeframe.
We may on occasion publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt out of the AdSense partner network cookie at: http://www.google.com/privacy/ads/ or by using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at: http://www.networkadvertising.org/managing/opt_out.asp. or http://tools.google.com/dlpage/gaoptout/ However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

(6) Cookies and personal information
Cookies do not contain any information that personally identifies you, but if you provide any personal information to a website it may be possible for this to be linked by the website operator to the information stored in and obtained from cookies.

(7) Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(a) in recent versions of Internet Explorer (version 9+) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 16+) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 23+), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.

(8) Deleting cookies
You can also delete cookies already stored on your computer. For example:
(a) in Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 16), you can delete cookies by clicking "Tools", "Options", "Privacy" and then "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 23), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
Again, doing this may have a negative impact on the usability of many websites.

(10) Contact us
This website is owned and operated by Artistry Hub Limited. If you have any questions about our cookies or this cookies policy, please contact us: address of Artistry Hub Limited.
Contact by email to:
Or by phone on: phone

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. We ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) Credit
This document was created using an SEQ Legal template.

(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website which is gathered by web hosting service provider (including your IP address, geographical location of IP connection where known, browser type and version, operating system, referral source, length of visit, page views, website navigation;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters or bulletins;
(e) any other information that you choose to send to us;
Before you disclose to us the personal information of another person, you should obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

(4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website;
(c) send you goods purchased via the website, and supply to you services purchased via the website;(e) send statements and invoices to you, and collect payments from you;(f) send you general (non-marketing) commercial communications;(g) send you email notifications which you have specifically requested;
(d) send you a newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
(e) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(f) deal with enquiries and complaints made by or about you relating to the website;
(g) keep the website secure and prevent fraud;
(h) verify compliance with the terms and conditions governing the use of the website .
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(5) Disclosures
We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and]
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to or via countries (including [the United States which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, [personal information that you submit for publication on the website] will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.

(7) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide in a secure password -protected area. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the website or its services).

(8) Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(10) Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post. address of Artistry Hub Limited.
Contact by email to:
Or by phone on: phone

(13) Data controller
The data controller responsible in respect of the information collected on this website is Artistry Hub limited.
Our data protection registration number is ZA079857.

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